{"id":8621,"date":"2023-07-10T10:05:27","date_gmt":"2023-07-10T02:05:27","guid":{"rendered":"https:\/\/sell-hk.allu-official.com\/about-us-2\/"},"modified":"2026-03-18T11:19:49","modified_gmt":"2026-03-18T03:19:49","slug":"about-us","status":"publish","type":"page","link":"https:\/\/sell-hk.allu-official.com\/en\/about-us\/","title":{"rendered":"About Us"},"content":{"rendered":"\n
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\"About<\/figure>
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About us<\/p>\n

We are a second-hand luxury goods dealer committed to providing the highest quality service, the most competitive prices and a unique selling experience to our customers around the world.<\/p>\n <\/div>\n <\/div>\n <\/div>\n\n\n\n\n\n\n\n

Who We Are<\/h2>\n

At ALLU, we showcase a sophisticated luxury buying service where our customers can experience Japanese hospitality, ‘Omotenashi’, through our consultations. Every interaction is infused with respect, courtesy and an unwavering commitment to our customers. We place a great value on bringing satisfaction to every transaction in the hope that our customers make a new investment in themselves that further brings new excitement and stimulation to their daily lives. <\/p>\n

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2011<\/div>\n

Founded in Japan<\/p>\n <\/div>\n

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165+<\/div>\n

Stores in 17 countries<\/p>\n

Japan, the UK, France, Singapore and so on.<\/p>\n <\/div>\n

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850+<\/div>\n

Employees<\/p>\n <\/div>\n

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N\u00b01<\/div>\n

Customer Satisfaction in Japan<\/p>\n

Researched by Nihon Nouritsu kyokai 2018<\/p>\n <\/div>\n <\/div>\n<\/section>\n\n\n\n

Our Background<\/h2>\n
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OUR STORY<\/h3>\n

Originating as luxury goods trader ‘Nanboya’ in Japan, our headquarters was established in December 2011 in Tokyo, Japan. In March 2018, the company was listed on the Tokyo Stock Exchange Mothers section. Ranked as No.1 in Japan for customer satisfaction, our service was rebranded as ALLU overseas and expanded to over 165 locations globally, including the UK, France, Singapore, Hong Kong, the USA and many more.<\/p>\n <\/figcaption>

\n \"Our<\/div>\n <\/figure>

OUR CEO<\/h3>\n

“The Valuence Group<\/a> started its reuse business in 2007 from a small store in Osaka. We, Valuence Group, started from a small buying office in Osaka in 2007. At that time, I myself worked as a concierge (appraiser), and I realized that customers value not only the value of goods, but also the stories and feelings behind them. It is not enough to simply put a price on an object, but to understand the value that each cutomer places on it in their own lives, and to respond to their essential needs. This has been our core philosophy since the time of our founding, and it has become one of the guiding principles of the Valuence Group.” – Shinsuke Sakimoto<\/p>\n <\/figcaption>

\n \"Our<\/div>\n <\/figure><\/div>\n<\/section>\n\n\n\n

Why ALLU?<\/h2>\n
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\n 1<\/span>\n

Highly competitive offers<\/h3>\n <\/div>\n
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We have a rich track record, continuous monitoring and understanding of market conditions, and a wide range of sales channels, so we can provide you with an unrivalled quote for your second-hand luxury goods.<\/p>\n <\/div>\n

\n \"Highly<\/div>\n <\/article>
\n 2<\/span>\n

Instant cash payouts<\/h3>\n <\/div>\n
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Regardless of the value of your item, we ensure that a cash transaction is made immediately. There is no need to wait for monetary satisfaction. <\/p>\n <\/div>\n <\/article>

\n 3<\/span>\n

Wide Range of Items Accepted<\/h3>\n <\/div>\n
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We welcome you to bring a wide range of luxury goods, including branded items such as watches, designer bags, jewelry, diamonds, gold and precious metals. In addition, we acquire antiques and non-branded goods. If you are unsure whether we can accept a particular object, please contact us. <\/p>\n <\/div>\n

\n \"Wide<\/div>\n <\/article>
\n 4<\/span>\n

A fashion store that cares about privacy<\/h3>\n <\/div>\n
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Our stores are designed to create a comfortable and seamless selling experience for our customers. The client area in our store is divided into private rooms so that the client can remain completely private during the assessment and consultation. <\/p>\n

\n \"A\"A<\/div>\n <\/div>\n <\/article>
\n 5<\/span>\n

Confidentiality guaranteed<\/h3>\n <\/div>\n
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We prioritize your privacy and ensure that all transactions are at the highest level of security. We conduct our business through the most prudent channels. <\/p>\n <\/div>\n <\/article>

\n 6<\/span>\n

Complimentary refreshments<\/h3>\n <\/div>\n
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We offer complimentary refreshments to ensure you feel comfortable during your in-store experience. When we evaluate items, relax with a snack or a drink. <\/p>\n <\/div>\n <\/article>

\n 7<\/span>\n

Fast and accurate assessments<\/h3>\n <\/div>\n
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We offer a fast and accurate assessment of your items, saving you time without compromising precision. Our Value Designers undergo thorough training and education, ensuring their ability to determine domestic and international selling prices and product authenticity.<\/p>\n <\/div>\n <\/article>

\n 8<\/span>\n

Tailored to meet your needs<\/h3>\n <\/div>\n
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\n \"In-store
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Sell In-Store<\/h4>\n

For customers who wish to have a face-to-face consultation with our staff in our stores.<\/p>Learn more<\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/article>

\n 9<\/span>\n

Special Promotions<\/h3>\n <\/div>\n
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We offer a variety of seasonal and festive events, including a bid price increase!<\/p>\n <\/div>\n <\/article>

\n 10<\/span>\n

Japanese hospitality<\/h3>\n <\/div>\n
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Experience our Japanese hospitality. The interaction was filled with respect, courtesy, and a strong commitment to service. <\/p>\n <\/div>\n <\/article><\/div>\n <\/section>\n\n\n

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\n You Need to Show Valid Identification to Sell at ALLU!<\/span>\n <\/p>\n

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Required Form of Identification<\/div>\n