General Questions
We currently only offer a door-to-door collection serviceWelcome to visit our four branches for sale.
Reservations are not required, but to avoid prolonging your waiting time, we recommend that you make a reservation via whatsapp first.
Allu offers two payment methods: instant cash and bank transfer.
- On-site cash: Once the transaction is complete, you can receive cash on the spot.
- Bank transfer: Upon completion of the transaction, the funds will be credited to your account within two business days.
We do not charge any appraisal fees, handling fees or commissions.
We buy handbags, watches, jewelry, diamonds, precious metals, antiques, wall art and more.
ALLUHK does not accept any underage customers to use our collection services.
When using any of Allu HK's placement services in the name of a company, the customer's identification document, company registration certificate or company seal registration certificate must be provided. In addition, a company authorization letter is required if the service is used in the name of the company by a person who is not a representative of the company.
Sorry, we do not offer "trade-in" at this time, only direct buyout.
For the time being, we only provide immediate acquisition service.
To protect the interests of our clients, ALLUHK requires a copy of the seller's personal identification document at the time of transaction for retention.
When using the service, please provide at least one of the following valid documents or certificates.
(1) Hong Kong Identity Card
(2) HKSAR Passport
If the customer fails to provide a valid identification document at the time of transaction, the store will not provide all kinds of sales services.
ALLU is a member of Valuence Holdings Inc., a publicly traded company in Japan, and conducts weekly online/physical auctions that allow customers from all over the world to purchase our products through online/physical auctions. We have the world's best used market price through auction results, and we offer the best used purchase amount to our customers based on the style, year, and actual used condition of the item.
The Company is committed to protecting personal information by establishing the following protection policy. In addition, in the process of obtaining personal information, the Company will display the Personal Information Acquisition Statement in an appropriate manner prior to obtaining such information.
Acquisition services are also carried out in a highly private and exclusive sales room, where strict confidentiality is maintained throughout the process.
For more information, please read ourPrivacy PolicyThe
Valuation Services
Simply click on the link below to contact our forensic technicians directly:
WhatsApp: +852 9889 8591 (http://bit.ly/2P79Umf)
Facebook Inbox. https://m.me/Nanboya.HongKong
Allu HK's valuation service is completely free of charge.
Customers are only required to provide photos and relevant information of the items they wish to value.
It's okay.
If the watch is in good condition, it may be possible to recover it at a high price even if the accessories are not complete.
Normally, we will reply the reference price within 24 hours upon receipt of complete information from the customer.
Watch Recycling
You don't need to replace the battery or repair it, just leave it as it is.
ALLU has specialized watchmakers to carry out maintenance such as repairs and battery replacements, thus reducing the cost of selling to customers and realizing high acquisition prices.
We apologize that we do not recycle custom watches.
Recycling prices are determined by taking into account various factors such as the demand in the second-hand market, the newness of the goods, and the condition of the stock. Generally speaking, we are able to recycle brands or products that are more popular in the second-hand market at higher and better prices.
It's okay.
If the watch is in good condition, it may be possible to recover it at a high price even if the accessories are not complete.
Depending on the item, we will appropriately determine which method will sell for a higher price and buy it at the higher price, if you have any questions, please feel free to come to the store directly for an estimate or come to us on whatsapp for an estimate.
Handbag Recycling
Branded or unbranded we can acquire. The brands listed on the website are just an example.
*Depending on demand in the secondary market, there may be some items that we are unable to acquire.
Yes, we can purchase items that other recycling stores do not.
We recycle both old and new models.
It's okay.
Yes, you can. We will do our best to acquire your item at the best possible price.
Sorry, we do not recycle empty boxes or paper bags of any brand.
Diamond/Gemstone Recycling
We shall value the gemstone according to its type, quality and condition (traces of flowers, breakage) and set the price according to the prevailing market price. If you have a certificate, please attach it to us for reference.
Yes, we will appraise and estimate the price based on the actual item.
Yes, we can recycle any natural loose diamond.
Sorry, we do not recycle natural stones. If precious metals such as gold, platinum or silver are used in the jewelry, they can be recycled as precious metals.
Yes, ALLUHK offers this service. Please bring your items to our store and let our appraisers appraise and value your items first.
Yes, Allu HK offers this service. Please bring your items to our store and let our appraisers appraise and value your items first.
Precious Metals Recycling
Precious metals, such as gold, are sold directly at market price without any handling fee.
