About us
We are a second-hand luxury goods dealer committed to providing the highest quality service, the most competitive prices and a unique selling experience to our customers around the world.
At ALLU, we showcase a sophisticated luxury buying service where our customers can experience Japanese hospitality, ‘Omotenashi’, through our consultations. Every interaction is infused with respect, courtesy and an unwavering commitment to our customers. We place a great value on bringing satisfaction to every transaction in the hope that our customers make a new investment in themselves that further brings new excitement and stimulation to their daily lives.
Founded in Japan
Stores in 17 countries
Japan, the UK, France, Singapore and so on.
Employees
Customer Satisfaction in Japan
Researched by Nihon Nouritsu kyokai 2018
Originating as luxury goods trader ‘Nanboya’ in Japan, our headquarters was established in December 2011 in Tokyo, Japan. In March 2018, the company was listed on the Tokyo Stock Exchange Mothers section. Ranked as No.1 in Japan for customer satisfaction, our service was rebranded as ALLU overseas and expanded to over 165 locations globally, including the UK, France, Singapore, Hong Kong, the USA and many more.
“The Valuence Group started its reuse business in 2007 from a small store in Osaka. We, Valuence Group, started from a small buying office in Osaka in 2007. At that time, I myself worked as a concierge (appraiser), and I realized that customers value not only the value of goods, but also the stories and feelings behind them. It is not enough to simply put a price on an object, but to understand the value that each cutomer places on it in their own lives, and to respond to their essential needs. This has been our core philosophy since the time of our founding, and it has become one of the guiding principles of the Valuence Group.” – Shinsuke Sakimoto
We have a rich track record, continuous monitoring and understanding of market conditions, and a wide range of sales channels, so we can provide you with an unrivalled quote for your second-hand luxury goods.
Regardless of the value of your item, we ensure that a cash transaction is made immediately. There is no need to wait for monetary satisfaction.
We welcome you to bring a wide range of luxury goods, including branded items such as watches, designer bags, jewelry, diamonds, gold and precious metals. In addition, we acquire antiques and non-branded goods. If you are unsure whether we can accept a particular object, please contact us.
Our stores are designed to create a comfortable and seamless selling experience for our customers. The client area in our store is divided into private rooms so that the client can remain completely private during the assessment and consultation.
We prioritize your privacy and ensure that all transactions are at the highest level of security. We conduct our business through the most prudent channels.
We offer complimentary refreshments to ensure you feel comfortable during your in-store experience. When we evaluate items, relax with a snack or a drink.
We offer a fast and accurate assessment of your items, saving you time without compromising precision. Our Value Designers undergo thorough training and education, ensuring their ability to determine domestic and international selling prices and product authenticity.
For customers who wish to have a face-to-face consultation with our staff in our stores.
Learn moreWe offer a variety of seasonal and festive events, including a bid price increase!
Experience our Japanese hospitality. The interaction was filled with respect, courtesy, and a strong commitment to service.
You Need to Show Valid Identification to Sell at ALLU!
How to Sell Luxury Goods at ALLU
